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Event registration and payment processing made easy.

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e-side, inc.

e-side, inc. - secretariat

e-side, inc. - international

e-side regist online
Meetings, Business Seminars, Conferences ...
Event registration and payment processing made easy.

e-side regist online features:

* an online shop designed to meet your Meeting, Business Seminar, Conference registration and payment processing needs
* support for your international event and meeting activities in both English and Japanese
* makes possible the online purchase and sale of a variety of event related products and services

User's Guide

1. Registering for an Event (Purchasing a Product)
2. Payment Method
3. Revising a Completed Registration (Purchase)
4. Issuing Invoices and Receipts
5. Order Delivery and Shipping Fees
6. Managing your Event Registration/Product Sales with e-side regist online

1.Registering for an Event (Purchasing a Product)

[STEP1 Log In]
[STEP1 Log In]

For those with a user account, log-in with your registered email address and password.

First time users are required to create a user account. [e-side regist online] offers two types of accounts – [Basic] and [Lite].
In general we recommend creating a [Basic] account as a [Lite] account allows only registration for a limited number of free events.

Each event (product) introduction page details which account(s) can be used.

[STEP2 Choose the event (product) you wish to register for and register (order) from the event introduction page]
[STEP2 Choose the event (product) you wish to register for and register (order) from the event introduction page]

Select an event (product) from the top page or from the event list menu.

Many users will be directed to [e-side register online] from an event web site. In this case the first page you will view is the event introduction page and the registration process will proceed as follows:STEP2 (choose an event) - STEP1 (log in) - STEP3 (register).

[STEP3 Selected Event]
[STEP3 Selected Event]

Clicking on [Next] from the event introduction page will bring you to this page. Confirm the event is correct and click on [Next] to continue.

To add an additional event, click on [add to order] and make your event selection.

To remove an event from your selections check the appropriate box and click on [Reset Order] to continue.

[STEP4 Confirmation]
[STEP4 Confirmation]

Confirm your registration details and click [Next] to continue.

In the case of a product purchase, you can change the delivery address by clicking on [Revise Address].

[STEP5 Payment Method Selection]
[STEP5 Payment Method Selection]

* In the case of a free event registration, this step will be skipped.

To change the invoice address, click on [Revise Address].

Select [ASNAL Credit Card Payment] or [Bank Transfer] as payment method.

If [ASNAL Credit Card Payment] is selected as payment method, you will be redirected to the card processing site following completion of the registration process.

[STEP6 Final Confirmation]
 [STEP6 Final Confirmation]

Confirm the complete details and select [order] to finalize your registration (purchase).

To revise the order content at this step, click [revise] at the section to be changed.

[STEP7 Credit Card Payment]
[STEP7 Credit Card Payment]

If you selected [ASNAL Credit Card Payment] in STEP5, you will be directed to the payment gateway site. Enter your credit card info to complete payment. [e-side regist online] uses the ASNAL Card Payment service of GMO Payment Gateway, Inc. for credit card processing.

[STEP8 Order Completion]
[STEP8 Order Completion]

Following the completion of your order and payment, you will be directed to the completed order page where you can print out your invoice/confirmation form and registration ticket. The completion of the order and payment will also produce a confirmation email sent to your registered email address.

Your invoice/confirmation form and registration ticket can also be printed from the [Order History] tab of your user [Account Information].

2. Payment Method

Payment can be made by credit card or bank transfer.

Credit Card
The following credit cards are accepted for payment.

VISA / MASTER / JCB / DC / AMEX


All credit card transactions will be processed as one time payments of the full invoiced amount.

All payments will be processed in Japanese yen.

Bank Transfer
Bank transfer payments should be completed by the deadline noted on the invoice.
All bank fees associated with the transfer should be covered by the payee.

Account Information
Sumitomo Mitsui Banking Corporation
SWIFTCODE: SMBCJPJT
Akasaka Branch

3-3-5 Akasaka, Minato-ku
Tokyo, 107-0052 Japan
Tel: +81-3-3586-2731
Account Name : e-side, inc.
Account No. : Savings/ 8532074

[Notes on Payment]
* As a rule, refunds of completed bank transfer and credit card payments will not be provided.
In the case of circumstances beyond your control requiring the cancellation of your registration (purchase) following completion of payment, contact [e-side regist online] with details.
* To cancel a registration (purchase) made in duplicate or in error, contact [e-side regist online] prior to completion of payment.
* Bank transfer payments that cannot be confirmed by the payment deadline noted on the invoice will result in the automatic cancellation of the applicable event registration (purchase). In the case you are unable to complete payment by the deadline, contact [e-side regist online] prior to the deadline. The lack of payment or contact notifying us of the delay in payment will result in the automatic cancellation of your event registration (purchase).
  contact [e-side regist online]
(Include your [order ID] and your [event (product) name] in all correspondence.)


3¡¥Revising a Completed Registration (Purchase)

Completed event registrations (purchases) can be confirmed at the [Order History] tab of your user [Account Information].
Program selections can be added to event registrations prior to the assigned registration deadline.
Free event registrations can be cancelled. To cancel registrations for paid events, or to make chages to a registration following the registration deadline, please contact [e-side regist online].

contact [e-side regist online]
(Include your [order ID] and your [event (product) name] in all correspondence.)

Confirming Completed Registrations (Purchases)

[STEP1 Log In]
[STEP1 Log In]

Log-in with your registered email address and password.

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¢§
[STEP2 Account Information]
[STEP2 Account Information]

Select the [Order History] tab of your user [Account Information].

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¢§
[STEP3 Order History]
[STEP3 Order History]

All completed registrations (purchases) can be confirmed.

For events that haven't exceeded their assigned registration deadlines, you can cancel/add to registrations by selecting [Cancel Order]/[Add Order]


Adding Program/Session Selections to a Completed Registration

[STEP1 Order History]
[STEP1 Order History]

Select the event to which you want to add a program/session selection from the [Order History] tab of your user [Account Information].

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[STEP2 Additional Program/Session Selection]
[STEP2 Additional Program/Session Selection]

Select the additional program/session and click [Next].
Programs/sessions for which you have already registered cannot be selected again.

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[STEP3 Selected Events]
[STEP3 Selected Events]

Confirm additions and select [Next]. The process that follows to complete the additional selection is identical to the original registration.
You can reset and revise your selection at this step with [Reset Order].


Cancellations

[STEP1 Order History]
[STEP1 Order History]

Select the event which you want to cancel from the [Order History] tab of your user [Account Information].

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¢§
[STEP2 Cancellation Selection]
[STEP2 Cancellation Selection]

Select the event/program which you want to cancel and click [Next] .
Paid events/programs can not be selected.

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[STEP3 Confirmation]
[STEP3 Confirmation]

All event/program which will be cancelled on this process has [cancel] sign.
Confirm the details and click [Cancel].
If you re-start the process, please go back using [back] button on a browser.

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¢§
[STEP4 Completion of Cancellation]
[STEP4 Completion of Cancellation]

Cancellation has been completed.
The completion of the cancellation will produce a confirmation email sent to your registered email address.


4.Issuing Invoices and Receipts

For users requiring an invoice, the invoice can be printed on completion of your order or from the [order history] tab of your user [account information] page. If you require an invoice in a name other than the one provided on creation of your user account, the invoice name can be revised at the [Invoice and Payment Method Selection] stage of your event registration (purchase).

[Note]
In the case a receipt is also required, please contact [e-side regist online] directly following completion of payment. Receipts will be issued in the name provided at the [Invoice and Payment Method Selection] stage of your event registration (purchase).

contact [e-side regist online]
(Include your [order ID] and your [event (product) name] in all correspondence.)

5.Order Delivery and Shipping Fees

In addition to event registration, [e-side regist online] also handles product sales.

Delivery Period
Delivery of product purchases will be made within 7 days of confirmation of payment and inventory.
Delivery may be delayed due to circumstances beyond the control of [e-side regist online].

Shipping Fees
Shipping fees are listed as applicable on each individual product information page.

6.Managing your Event Registration/Product Sales with e-side regist online

To contact us in regard to managing your event registration and product sales on [e-side regist online] please use our online contact form.
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